What Does an ICT Business Analyst Do and What are the Requirements?

What Does an ICT Business Analyst Do and What are the Requirements?

Business Analysts are already in high demand, and that demand is only expected to increase for the foreseeable future. Their main function is to help businesses improve processes, services, products, and software through testing and analysing. Let’s take a closer look at the core skills and certification requirements to enter into this lucrative career path.

Business Analysts act as a bridge between Information Technology and businesses to improve the organisation’s efficiency. They have various duties from producing the requirements of a business process, mastering the needs of the business, estimating the changes needed in the business processes, and speaking regularly with the software team and the relevant stakeholders.

What do the day-to-day tasks look like?

The Business Analyst…

  • identifies, investigates, and analyses business processes, procedures and work practices
  • identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
  • uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
  • takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system
  • creates user and trainer documentation, and conducts formal training classes
  • develops functional specifications for use by system developers
  • uses data and process modelling techniques to create clear system specifications for the design and development of system software
  • acts as a central reference and information source, providing guidance and assistance in the system project decision making process.

So what are the skills employers are looking for?

These are some of the top skills requested in job advertisements for this occupation:

  1. Business analysis
  2. Communication skills
  3. SQL
  4. SAP
  5. Business process
  6. Stakeholder management

What are the qualification requirements?

You usually need a bachelor or postgraduate degree in a relevant information technology field (such as business analysis, business information systems or computer science) to work as an ICT Business Analyst. Training may also be available through Vocational Education and Training (VET). There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers.

The great news is that you can apply for further studies at university once you’ve completed one of our VET courses: University Pathway

Reference: https://www.yourcareer.gov.au/careers/261111/ict-business-analyst

We offer the following course to set you up for success as an ICT Business Analyst

ICT50220 – Diploma of Information Technology – Business Analysis Specialisation