ICT50220 – Diploma of Information Technology – Business Analysis
CRICOS Code: 105048M
ICT50220 – Diploma of Information Technology (Business Analysis Specialisation)
Empower your tech future with practical Business Analysis and IT skills.
Overview
This qualification prepares students for diverse roles in the Information and Communications Technology (ICT) sector, building strong technical and analytical expertise.
Students gain hands-on experience in business analysis, system design, quality assurance, and project management, developing the skills to deliver practical ICT solutions that align with business goals. The course also explores ethical and security considerations, data management, and stakeholder communication.
Graduates emerge ready for the workforce, equipped to work independently, lead projects, or even launch their own ventures across a wide range of industries.
● Enjoy the flexibility to start on any upcoming intake date.
Why Take This Course?
● Learn clear requirements, not guesses
- ● Turn messy processes into testable specs
● Use BA tools in real projects
● Collaborate better with tech and business
● Build confidence for junior BA duties
What You’ll Learn
Business analysis and problem-solving techniques
Designing and implementing technical requirements
Project management and agile methodologies
Data analysis and stakeholder communication
Ethical, privacy, and cybersecurity practices
Quality assurance and risk management
Career Outcomes
Graduates may seek roles such as
• Junior / Assistant ICT Business Analyst
• Business Systems Support Officer
• ICT Project Officer / ICT Implementation Officer
• Applications Support Analyst / Client Support Specialist
• ICT Business Support Officer
Industry areas
Business analysis and ICT project skills are used across many sectors. This qualification is suitable for people interested in roles that sit between business and technology, in areas such as:
• Digital transformation and process improvement
• Software and systems implementation projects
• Finance, HR, operations or customer service teams using new ICT systems
• ICT consulting, support and service delivery
• Small business or start-up environments needing end-to-end ICT solutions
Further study pathways
At Mindroom
Graduates may choose to complement their business analysis skills with related Mindroom courses, for example:
BSB50820 – Diploma of Project Management – to manage ICT and digital transformation projects from initiation to delivery.
BSB50420 – Diploma of Leadership and Management – to build people, communication and organisational leadership skills for senior roles
(Entry into additional courses is subject to meeting each course’s specific entry requirements.)
Beyond Mindroom
As an AQF Level 5 qualification, ICT50220 may also support applications to advanced diplomas or bachelor degrees in information technology, information systems, business analysis or related fields, depending on each institution’s admission criteria.
Course Outline
The ICT50220 – Diploma of Information Technology (Business Analyses Specialisation) comprises a total of 20 units, including 6 core unit and 14 electives from 3 different groups.
CORE UNITS
BSBCRT512 Originate and develop concepts
BSBXCS402 Promote workplace cyber security awareness and best practices
BSBXTW401 Lead and facilitate a team
ICTICT517 Match ICT needs with the strategic direction of the organisation
ICTICT532 Apply IP, ethics and privacy policies in ICT environments
ICTSAS527 Manage client problems
ELECTIVE UNITS
Project Management Units BSBPMG532 Manage project quality
ICTICT529 Organise and lead agile projects
ICTPMG505 Manage ICT projects
Group D Business Analysis Specialisation ICTSAD507 Design and implement quality assurance processes for business solutions
ICTSAD508 Develop technical requirements for business solutions
ICTSAD509 Produce ICT feasibility reports
ICTSAS502 Establish and maintain client user liaison
ICTSAS526 Review and update disaster recovery and contingency plans
Business Management Units BSBPMG537 Manage project procurement
ICTICT435 Create technical documentation
ICTICT443 Work collaboratively in the ICT industry
ICTICT523 Gather data to identify business requirements
ICTSAD510 Manage risks when implementing new technologies
PSPPCM023 Manage strategic contracts
Who Is This Course For?
Open to international and domestic students.
IT/ops/support staff moving into the foundations of business analysis
Career changers (admin/finance/ops/marketing) who like process thinking & documentation
New grads seeking entry-level practice in requirements, simple process maps and team delivery
Anyone wanting clear, testable specs and hands-on BA tools (user stories, use cases)
Course Essentials
Are you an international or domestic student? Click the tab below that best describes you.
COURSE DURATION
This is a full-time course that spans 92 academic weeks, with an additional 27 holiday weeks, totalling 119 weeks enrolment.
ENTRY REQUIREMENTS
- – Must be a minimum of 18 years old when the course commences
- – Must demonstrate English proficiency. See ‘ENGLISH (COURSE ENTRY & VISA EVIDENCE)’ in tab below.
Note: A reasonable level of English is required to understand course concepts and communicate effectively.
General Requirements for All Students:
- – A personal laptop is a mandatory requirement for in-class studies
- – Laptop Specs: Windows PC with an i7 Intel chip. This spec ensures the machine will remain suitable for years, with appropriate RAM and HDD to match the CPU specs. Apple machines are not recommended due to frequent compatibility issues. Ensure the laptop choice isn’t running a Snapdragon chip, as software cannot utilise this correctly, as this will cause issues, similar to the M series chip on an Apple machine.
- – Proficiency in basic computer usage and software applications, including Microsoft Office or similar software
- – Proficiency in using web browsers
As part of our course enrolment process, students will undergo initial interviews and assessments to ensure they meet these requirements. Any identified issues will be addressed with Mindroom management prior to the course commencement to ensure a smooth learning experience.
ENGLISH (COURSE ENTRY & VISA EVIDENCE)
CAMPUSES
Gold Coast: 1/37 Connor St, Burleigh Heads QLD 4220
FEES & INTAKE DATES
- – For course-related fees, please see our price list or contact our team on [email protected]
– Intake dates fall on the Friday before the first week of each unit or cluster.
UNIVERSITY PATHWAYS
Want to continue your studies at university? Learn more about our Credit Linkage options.
COURSE DURATION
- – This is a full-time course that spans 92 academic weeks, with an additional 27 holiday weeks, totalling 119 weeks of enrolment.
– Flexible study options are available for domestic students, including 100% online and self-paced or blended learning formats.
– Students can start at any time.
ENTRY REQUIREMENTS
- – Must be at least 15 years of age
- – Must complete Mindroom’s Language, Literacy and Numeracy (LLN) Test as part of the enrolment process.
General Requirements for All Students:
- – A personal laptop is a mandatory requirement for in-class studies
- – Laptop Specs: Windows PC with an i7 Intel chip. This spec ensures the machine will remain suitable for years, with appropriate RAM and HDD to match the CPU specs. Apple machines are not recommended due to frequent compatibility issues. Ensure the laptop choice isn’t running a Snapdragon chip, as software cannot utilise this correctly, as this will cause issues, similar to the M series chip on an Apple machine.
- – Proficiency in basic computer usage and software applications, including Microsoft Office or similar software
- – Proficiency in using web browsers
As part of our course enrolment process, students will undergo initial interviews and assessments to ensure they meet these requirements. Any identified issues will be addressed with Mindroom management prior to the course commencement to ensure a smooth learning experience.
CAMPUSES
Gold Coast: 1/37 Connor St, Burleigh Heads QLD 4220
Domestic students can complete their studies entirely online and access one-on-one support sessions with a trainer whenever they need assistance.
FEES & INTAKE DATES
- – For course-related fees, please see our price list or contact our team on [email protected]
– Students can start at any time: Intake dates fall on the Friday before the first week of each unit or cluster.
UNIVERSITY PATHWAYS
Want to continue your studies at university? Learn more about our Credit Linkage options.


Kickstart Your Business Analysis Career Today!
Download the course brochure or talk to our Admissions Team to secure your place.
For special prices and deals, please email [email protected].