BSB50420 – Diploma of Leadership and Management
CRICOS Code: 104320H
BSB50420 – Diploma of Leadership and Management
Lead with confidence in today’s business world.
Overview
Develop the skills and confidence to thrive as a leader in today’s dynamic business world. This nationally recognised qualification equips you with practical knowledge in communication, problem-solving, and team management while helping you align personal and professional goals.
Over 44 weeks, you’ll learn to lead with purpose, manage projects effectively, and inspire others to achieve results.
● Enjoy the flexibility to start on any upcoming intake date.
Why Take This Course?
● Lead people with confidence and empathy
- ● Plan work, set KPIs and lift performance
- ● Communicate with influence; handle conflict
- ● Coach, delegate and improve processes
- ● Earn a recognised leadership credential
What You’ll Learn
Communicate with influence
Lead and manage workplace relationships
Develop critical and creative thinking
Manage operational plans
Apply emotional intelligence in leadership
Build effective, high-performing teams
Career Outcomes
This diploma reflects the role of people who lead teams and manage operations across a range of industries.
Graduates may seek roles such as
• Team Leader / Supervisor
• Office or Administration Manager
• Business or Operations Manager
• Department / Line Manager
Industry areas
Leadership and management skills are needed in almost every sector. This qualification is suitable for people interested in areas such as:
• Business, administration and corporate services
• Customer service and contact centres
• Retail, hospitality and tourism
• Education, community and not-for-profit organisations
• Small and medium business teams
Further study pathways
At Mindroom
Graduates may choose to broaden their skills with related Mindroom courses, for example:
BSB50820 – Diploma of Project Management – for students who want to lead structured projects and delivery teams.
ICT50220 – Diploma of Information Technology – for those interested in combining leadership with IT and digital transformation projects.
(Entry into additional courses is subject to meeting each course’s specific entry requirements.)
Beyond Mindroom
As an AQF Level 5 qualification, this diploma may also support applications to advanced diplomas or bachelor degrees in business, management, HR or related areas, depending on each institution’s admission criteria.
Course Outline
The BSB50420 – Diploma of Leadership and Management comprises a total of 12 units, including 6 core units and 6 electives.
CORE UNITS
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans=
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
ELECTIVE UNITS
BSBSTR502 Facilitate continuous improvement
BSBSTR501 Establish innovative work environments
BSBLDR522 Manage people performance
BSBOPS505 Manage organisational customer service
BSBWHS521 Ensure a safe workplace for a work Area
BSBPEF501 Manage personal and professional development
Who Is This Course For?
Open to international and domestic students.
New/aspiring team leaders needing tools for planning, people & performance
Career changers moving into workflow coordination & stakeholder communication
New grads seeking communication, EI and team effectiveness foundations
Professionals life coaching, feedback, conflict-handling, delegation/KPIs and ops planning
Course Essentials
Are you an international or domestic student? Click the tab below that best describes you.
COURSE DURATION
This course is delivered over 35 academic weeks, plus 9 weeks of holidays, for a total enrolment period of 44 weeks.
ENTRY REQUIREMENTS
- – Must be a minimum of 18 years old when the course commences
- – Must demonstrate English proficiency. See ‘ENGLISH (COURSE ENTRY & VISA EVIDENCE)’ in tab below.
Note: A reasonable level of English is required to understand course concepts and communicate effectively.
General Requirements for All Students:
- – A personal laptop is a mandatory requirement for in-class studies
- – Proficiency in basic computer usage and software applications, including Microsoft Office or similar software
- – Proficiency in using web browsers
As part of our course enrolment process, students will undergo initial interviews and assessments to ensure they meet these requirements. Any identified issues will be addressed with Mindroom management prior to the course commencement to ensure a smooth learning experience.
ENGLISH (COURSE ENTRY & VISA EVIDENCE)
CAMPUSES
Gold Coast: 1/37 Connor St, Burleigh Heads QLD 4220
FEES & INTAKE DATES
- – For course-related fees, please see our price list or contact our team on [email protected]
– Intake dates fall on the Friday before the first week of each unit or cluster.
COURSE DURATION
– This course is delivered over 35 academic weeks, plus 9 weeks of holidays, for a total enrolment period of 44 weeks.
– Flexible study options are available for domestic students, including 100% online and self-paced or blended learning formats.
ENTRY REQUIREMENTS
- – Must be at least 15 years of age
- – Must complete Mindroom’s Language, Literacy and Numeracy (LLN) Test as part of the enrolment process.
General Requirements for All Students:
- – A personal laptop is a mandatory requirement for in-class studies
- – Proficiency in basic computer usage and software applications, including Microsoft Office or similar software
- – Proficiency in using web browsers
As part of our course enrolment process, students will undergo initial interviews and assessments to ensure they meet these requirements. Any identified issues will be addressed with Mindroom management prior to the course commencement to ensure a smooth learning experience.
CAMPUSES
Gold Coast: 1/37 Connor St, Burleigh Heads QLD 4220
Domestic students can complete their studies entirely online and access one-on-one support sessions with a trainer whenever they need assistance.
FEES & INTAKE DATES
- – For course-related fees, please see our price list or contact our team on [email protected]
– Students can start at any time.


Launch Your Leadership Career Today!
Download the course brochure or talk to our Admissions Team to secure your place.
For special prices and deals, please email [email protected].